Terms and Conditions

Aqua Art by Zeph (ABN 70406470138) has taken all reasonable care to ensure that the information contained in this website is accurate on the stated date of publication or last modification.

Prices, specifications, availability and terms of offers may change without notice.

Despite our best efforts and proofreading, a tiny number of items may contain pricing or typographical errors. Correct pricing is validated and confirmed at the time your order is placed and processed.

Privacy

Personal Details – Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Aqua Art by Zeph.

Security

Aqua Art by Zeph does not collect or record any credit card details you may provide when purchasing products from our website. Your credit card details are processed by Stripe.

Pricing

All pricing is in Australian Dollars (AUD) and includes 10% GST (unless stated for overseas deliveries). Aqua Art by Zeph reserves the right to change pricing at our discretion and without notice.

Payments

We accept Stripe and all major credit cards.

Duties and Taxes

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Aqua Art by Zeph is unable to advise how much these duties will cost, please ensure you are aware of the cost of these fees before you make your purchase.

Shipping

We strive to ensure that the shipping charges calculated at the time of payment are accurate, however, there may be situations where the calculation is incorrect and subject to slight variances. In the unlikely situation that shipping costs are higher than paid we will try our best to cover the difference. However, in cases where there is a significant difference we reserve the right to contact you and invoice the difference.

Finished prints are sent via Australia Post. Your print can also be tracked – we will send you the details once dispatched. Please ensure you enter the correct delivery address as goods which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.

You acknowledge and agree that we are not liable for any loss, damage, cost or expense that you incur as a result of postage or import taxes into the country in which the product will be sent to.

Returns and Refunds

The utmost care is taken with all orders and each is dealt with on a case by case basis. Sometimes however, accidents or errors may occur. Aqua Art by Zeph must be notified of faulty, damaged, incorrect or missing products as soon as possible following your order being delivered. If you are in any way unsatisfied with your purchase from Aqua Art by Zeph, please contact us.

Unless there are prevailing exceptional circumstances, once an order has been placed and lodged with our printing lab, cancellations will incur a fee of up to 100% of payments made.

Copyright 

All images displayed are subject to copyright as owned by the photographer/artist. Use of these images for any purpose without the prior permission of the photographer/artist is a breach of law and may result in legal action. Images may not be downloaded, reproduced, copied, projected, or used in any way without express written permission from the photographer.

 

See an image you love but it’s not for sale?

All images on this website, including images in our newsletters or videos are available for purchase.

If you don’t see the image listed in the product page then contact us and we will help you out.